Awards & Testimonials

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2016 MPA Top 100 Brokers – Number 33

There are plenty of ways to measure a broker’s performance. For some, a great client testimonial is enough; others want a cabinet full of trophies. MPA’s Top 100 Brokers list highlights individuals who are extending the boundaries of what a broker can do, reaching new heights of efficiency and customer service and, consequently, writing more loans.

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2017 The Advisor Better Business Awards – Best Customer Service/Satisfaction Office Finalist

This award recognises the brokerage that has delivered the best customer service/satisfaction for FY2016-17, and is open to all brokers/brokerages (individual offices) that meet the category requirements. This category assesses the business benefits associated with effective customer service/satisfaction, taking into account the uplift in new, repeat and referred business. To qualify for this award, entrants must:

  • Be a brokerage (office), whether franchised/licensed or independent
  • Not be a corporate parent, franchisor or aggregator – this award is open to individual offices only
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2017 MFAA State Finalist – Best Office

This award recognises finance broker businesses with 2 to 5 loan writers who have achieved ongoing excellence and effectively supported the brokers or business in which they operate.

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2017 MPA Top 100 Brokers – Number 18

There are plenty of ways to measure a broker’s performance. For some, a great client testimonial is enough; others want a cabinet full of trophies. MPA’s Top 100 Brokers list highlights individuals who are extending the boundaries of what a broker can do, reaching new heights of efficiency and customer service and, consequently, writing more loans

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2018 The Advisor Better Business Awards – Best Independent Office (less than 5 brokers) Finalist

This award recognises the most successful office (with five or more brokers) in each state for FY2016-17, and is open to all residential mortgage brokerages/offices that meet category requirements. This category assesses the loan settlement and loan book performance of both the individual brokers and the collective office. Collective conversion rates, submission quality and customer servicing capabilities will also be evaluated as part of this award.

An office is classified as a singular dedicated premises that services the mortgage needs of consumers, with brokers operating under a shared brand or as part of a wider financial services business based in a singular location/premises. For example, the mortgage broking arm of a financial planning practice.

All details provided for this award relate only to those mortgages lodged and settled by the brokers detailed below. Information provided will be corroborated with your aggregator/brokerage.

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2018 The Advisor Better Business Awards – Best Customer Service/Satisfaction Office Finalist

This award recognises the brokerage that has delivered the best customer service/satisfaction for FY2016-17, and is open to all brokers/brokerages (individual offices) that meet the category requirements. This category assesses the business benefits associated with effective customer service/satisfaction, taking into account the uplift in new, repeat and referred business. To qualify for this award, entrants must:

  • Be a brokerage (office), whether franchised/licensed or independent
  • Not be a corporate parent, franchisor or aggregator – this award is open to individual offices only
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2018 The Advisor Better Business Awards – Best New Office Finalist

This award recognises the most successful new office in each state for FY2016-17, and is open to all residential mortgage brokerages/offices that meet category requirements. This category assesses loan settlement and loan book performance of both the individual brokers and the collective office. Individual and collective conversion rates, submission quality and customer servicing capabilities will also be evaluated as part of this award.

An office is classified as singular dedicated premises that service the mortgage needs of consumers, with brokers operating under a shared brand. An office is also classified as a mortgage business (with brokers operating under a shared brand) that is part of a wider financial services business based in a singular location/premises. For example, the mortgage broking arm of a financial planning practice.

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2018 The Advisor Top 25 Brokerage – Number 24

The Top 25 Brokerages ranking was revealed in the February 2018 edition of The Adviser, Australia’s top publication for Australian mortgage and finance brokers. We are thrilled to announce that InReach Finance has been recognised as one of the country’s top mortgage brokerages for 2018. The final ranking is determined by scores in five key areas: total book size, total loans settled, total volume of loans settled, book size versus years in business and average broker volumes, all based on figures from the 2016-17 year. These five scores are then added to give a final overall score. The lower the score, the better the ranking. Annie Kane, editor of The Adviser, said, “Each year, The Adviser’s Top 25 Brokerages benchmark ranking celebrates the success of Australia’s top brokerages.

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Winner – Best New Office 2018

WINNER (Western Australia)

The winner of most successful new office in Western Australia for FY2016-17. Open to all residential mortgage brokerages, this category assessed loan settlement and loan book performance of both the individual brokers and the collective office. Individual and collective conversion rates, submission quality and customer servicing capabilities were also evaluated as part of this award.

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2018 Australian Broker Awards – Customer Service of the Year (5 or less brokers) Finalist

This national award recognises the office (with 5 or less brokers) that has delivered the best customer service for 2017. It is open to all offices that operate from a single location. This category assesses the business benefits associated with effective customer service taking into account the uplift in new, repeat and referred business.

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2018 Australian Broker Awards – Office of the Year (5 or less brokers) Finalist

An individual office plays a key role in servicing borrowers in their local market. Offices considered for this category have between one and five brokers/loan writers and are not part of a franchise group. This award recognises the individual office that has most effectively driven business growth over the previous 12 months (1 January 2017 – 31 December 2017) across all product sectors, utilising a range of business development principles and tactics. This award is assessed by the Australian Broking Award judges.

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2018 Australian Broker Awards – New Office of the Year Finalist

This national award recognises the most successful new office for 2017 and is open to all residential mortgage brokerages/offices that meet category requirements. This category assesses loan settlement and loan book performance of both the individual brokers and collective office. Individual and collective conversion rates and customer servicing capabilities will also be evaluated as part of this award. This award is judged on by Australian Broking Award judges.

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2018 Australian Broker Awards – Innovator of the Year Finalist

In a competitive market place innovation is essential to standing out from the crowd – and this holds especially true in the broking industry considering competition for business from bank retail branches as well as from third party industry participants. Innovation involves forward thinking and unique concepts, with the backing, drive and ability to realise them. This national award highlights the broker group or aggregator that has developed and capitalised on innovation – whether it’s related to product, service, business development processes, technology, staff/client management or any other relevant area. Award based on a detailed submission, which will be assessed by Australian Broking Awards judges.

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2018 Australian Broker Awards – Major Brokerage of the Year Finalist

Mortgage broking has risen rapidly as a profession over the past decade, with a number of key brokerage groups driving the evolution of the sector. These are the brands synonymous with the mortgage broker proposition, and these groups have given way to the rise of other broker groups that might not have the same size but have clout in terms of their customer service abilities and business growth capacity. This most prestigious national award recognises the brokerage group that has done the most to advance the development of mortgage broking, based on their proposition towards members and member recruitment, but also their customer-centric capabilities over the past 12 months. It is a holistic award that covers both the business side of operating a brokerage and the success of its parts – individual brokers on the ground writing loans and other financial products. This award is judged on by Australian Broking Award judges.

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2018 Australian Mortgage Awards Finalist – Brokerage of the Year (1-5 Staff)

This award recognises the most successful office (with five or less brokers) in Australia for FY2018-19, and is open to all residential mortgage brokerages/offices. The Brokerages are assessed based on their loan settlement and loan book performance of both the individual brokers and the collective office. Collective conversion rates, submission quality and customer servicing capabilities will also be evaluated as part of this award.

All details provided for this award relate only to those mortgages lodged and settled by the brokers detailed below. Information provided will be corroborated with your aggregator/brokerage.

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2018 Connective Excellence Award 2018 Finalise – Major Brokerage of the Year

This award recognises the most successful office/brokerage in WA for FY2017-18, it is open to all residential mortgage brokerages/offices and brokerages are shortlisted based on their performance against their judging criteria. The Brokerages are assessed based on their loan settlement and loan book performance of both the individual brokers and the collective office. Collective conversion rates, submission quality and customer servicing capabilities will also be evaluated as part of this award.

The Advisers Top 25 Brokerages 2019 Seal
2019 The Adviser Top 25 Brokerages Australia – Position 24

The Top 25 Brokerages ranking was revealed in the February 2019 edition of The Adviser, Australia’s top publication for Australian mortgage and finance brokers. We are thrilled to announce that InReach Finance has been recognised as one of the country’s top mortgage brokerages for 2019. The final ranking is determined by scores in five key areas: total book size, total loans settled, total volume of loans settled, book size versus years in business and average broker volumes, all based on figures from the 2018/19 year. These five scores are then added to give a final overall score. The lower the score, the better the ranking. Annie Kane, editor of The Adviser, said, “Each year, The Adviser’s Top 25 Brokerages benchmark ranking celebrates the success of Australia’s top brokerages.

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2019 The Adviser Better Business Awards Finalist – Best Customer Service Office

This award recognises the brokerage that has delivered the best customer service/satisfaction for FY2018-19, and is open to all brokers/brokerages (individual offices) that meet the category requirements. This category assesses the business benefits associated with effective customer service/satisfaction, taking into account the uplift in new, repeat and referred business. To qualify for this award, entrants must:

· Be a brokerage (office), whether franchised/licensed or independent

· Not be a corporate parent, franchisor or aggregator – this award is open to individual offices only

Best Independant Office
2019 The Adviser Better Business Awards Finalist – Best Independent Office

This award recognises the most successful office (with five or less brokers) in each state for FY2018-19, and is open to all residential mortgage brokerages/offices that meet category requirements. This category assesses the loan settlement and loan book performance of both the individual brokers and the collective office. Collective conversion rates, submission quality and customer servicing capabilities will also be evaluated as part of this award.

An office is classified as a singular dedicated premises that services the mortgage needs of consumers, with brokers operating under a shared brand or as part of a wider financial services business based in a singular location/premises. For example, the mortgage broking arm of a financial planning practice.

All details provided for this award relate only to those mortgages lodged and settled by the brokers detailed below. Information provided will be corroborated with your aggregator/brokerage.

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2019 Australian Mortgage Awards Finalist – Brokerage of the Year (1-5 Staff)

This award recognises the most successful office (with five or less brokers) in Australia for FY2019-20, and is open to all residential mortgage brokerages/offices. The Brokerages are assessed based on their loan settlement and loan book performance of both the individual brokers and the collective office. Collective conversion rates, submission quality and customer servicing capabilities will also be evaluated as part of this award.

All details provided for this award relate only to those mortgages lodged and settled by the brokers detailed below. Information provided will be corroborated with your aggregator/brokerage.

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2019 Connective Excellence Award 2018 FINALISE – Major Brokerage of the Year

This award recognises the most successful office/brokerage in WA for FY2018-19, it is open to all residential mortgage brokerages/offices and brokerages are shortlisted based on their performance against their judging criteria. The Brokerages are assessed based on their loan settlement and loan book performance of both the individual brokers and the collective office. Collective conversion rates, submission quality and customer servicing capabilities will also be evaluated as part of this award.

What Our Clients Say About Us

The awards are great but it’s our customers feedback that mean everything to us! Here is some feedback we have received from our clients……

Client Testimonials